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Old 05-23-2011, 10:34 PM   #1
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Default To convince ( sell ) the 10 steps

I think a person's success, the final opener, in appending to the perception, behavior, persevere in the end, the truth is to do a service. That service is to exceed customer expectations.

Now we have to start the exercise is Marketing is to make friends. Performance of good human is more than his friend; performance of penniless folk is insufficient of his friend, because friends will tell friends to buy products. When you are determined to say no to anyone who, at a time your want mighty, as long as you understand how to sell yourself, marketing yourself, everything is likely,GHD Blue Butterfly 2011!

Now, we learn to persuade (sales) of the ten steps:

1, the first step: adequate preparation, including adequate preparation
4 aspects of the preparation, first physical arrangement. To get their own physical strength, they have to do some physical exercising on. In my ten years of successful experience in school, amounted up a digit of forcible usages (watch
one is to do one hundred forty-two deep breathing every day, early, middle and late 10 times, 30 times; the second is always eating 7 or eight full; third is eating fruit before meals to dine, not afterward meals eat; Fourth exercise to do aerobic exercise such as wading, swimming, jogging, riding a bicycle.
The second is the preparation of professional knowledge. You have the products you have a very adequate understanding. The third is to arrange the customer understanding. You must be very understanding of your customer, understand his interests, hobbies, it is effortless to communicate,GHD Hair Straightener NZ, easy to mate up. The fourth is the spiritual preparation. The important thing in dealing with before you sit 5 minutes.
2, the second step: to make their feelings to achieve tip to peak
order to make their own state, you must let your body to peak,GHD Pink Limited Edition, because the action to create mood. At the same time afresh to do their own self-recognition: I am the best! I am the best! I am the best! I like my own! I will succeed!
3, the third step: to build customer confidence
build customer trust, at first through their own picture! That is - for the success of dressing! Why? Because a person's first impression is quite, quite important! Once he built a good first impression, it was half successful. The first impression is through the representation of your image, they must be sure to pay care to their clothes, action, character.
second to study to hear. The purchaser namely always standing alternatively sitting on the left, to maintain one appropriate distance, maintaining nice eye adjoin, listen, do not disturb, do not sound the same period, you can smile and nod. Would also like to make a disc. The customer had finished, to determine reiterate. Do not calculate approximately to say, to listen what he truly averaged, with the point of concern to communicate with him.
third to emulate each other's chat. Imitate each other's text, voice and body language, and other similar resonate. In sham of body language, while to emulate each other's facial statements and tone, do not pay attention to synchronization imitate.
The fourth is to use the customer proof. Customers say the altitude of your ten thousand words, each salesperson with at least five customer spectators.
4, the fourth step: understanding customer problems, needs and desires
start to understand customers start with the chat,GHD, conversation is affair. 20 minutes before the first to speak FORM, F represents the kin; O on behalf of the occasion; R representative of leisure; M on behalf of finance. Second chat purchase values. All sales are values ​​of sales, a thorough understanding of customer values. The third is to ask answers. Asked NEADS, N on behalf of now; E representatives met; A representative of alteration; D on behalf of decision-making; S representatives solution.
5, the fifth step: a solution and create product value for customers
problems, absences and lusts, intend solutions, and fashion the value of their products, plastic products, value approach: first to his pain , and then expand the bruise, and finally give the antidote.
a person has not changed, because the grief is insufficient. A person not huge money, because the pain is not enough, a person has not been successful, because the pain is insufficient.
6, the sixth step: the inquiry of competitors do not lose
definitely mart around. But not reproof of competitors, how to contrast it? First, point out the 3 important specifics of the product; second, give the greatest vantage; third,GHD Red Straighteners, cited the shortcomings of the weakest antagonists; fourth, with the price of your product to contrast. Do competitor analysis, be sure to find customers to buy the key clasp, the most important values ​​to customers.
7, the seventh step: unload objection
criticisms ought talk out ahead the lifting of the customer. Box for we advance. Any objections the customer is generally not extra than 6 months, whether this pre-box 6, as the against is lightly traded. All the resistance point, through the
8, 8 steps: closing
transaction, then here I introduce six varieties of transactions decree. The first is as a test of the transaction; the second is the speculation deal: you do not sell, but if one daytime you will buy, what would the position? Then buy the real reason for customers to understand. The third is the second co-optation of a transaction; The fourth conviction is to use the comparable transaction method: from the tall costs, and then drag down. The fifth is the heart turnover method; the sixth was a priest transaction method.
9, the ninth step: ask the customer to corner to you first introduce
value, to your satisfaction. Then ask the people approximately you have one or two friends also need this value. They are the same whether you have the quality of the service itself like this product? Asked him to write their names amuse? Ask them: you can quickly cry them? OKAY! (Spot called) last applause fashionable customers (through the jaws of references) to confirm each other's needs, make an meeting to visit time. Successful web
10, the tenth step: make customer service
services embody pre-service and after-sales service. To do service to let customers convert obedient customers,GHD MK4 Pure Straighteners, not fair satisfied customers, because satisfaction does not equal allegiance. Pre-sales services include four steps:
1, write thank you letters, the first remorse, rue, wish apt have the opportunity to persist for your service;
2, (a month or two weeks later) to bring file to every other;
3, re-sent data;
4, last for 6 months, an, 2, years.
to do after-sale service, should do naught to do with the products, services (in the product on the basis of related services). Services, know-how: The only trick: time to return. Li Ka-shing said: home weary to ascertain customers, customers come to it easily. When a customer has complained, to do added amends, customers will complain. Absolutely can not lose customers. As long as the customer behind from the die to continue to regret. So even without the transaction, by least not spread
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