KVM: hire a housekeeper to the room
K Bo V Rui M control: line in the machine room management to hire a housekeeper.
KVM devices have emerged to address these challenges to bring the gospel. KVM is a network management device, which is the Keyboard (keyboard), Video (monitor) and Mouse (mouse) the first letter of three words. That can be achieved with a single keyboard, monitor, mouse to control multiple devices. Sophisticated KVM solutions allow multiple users at any place, any time access to thousands of servers and network equipment.
Recently, as a major global market leader in KVM, ATEN (ATEN) announced the establishment of a subsidiary in mainland China, the new subsidiary is called Tenda Technology Co., Ltd. Beijing Wang. KVM in the end how to allow users to benefit? An interview with reporters in Beijing on the relevant issues are Tenda Technology Co., Ltd. General Manager Wang Lijun Xian.
users are most concerned about is after-sales service
for the KVM, the service is very critical.
Lijun Xian said, ATEN is the only from the general user, the commercial market to the high-end market can provide the corresponding products KVM leading manufacturers, covering the whole of China is the most extensive of users, so as business development, ATEN increasingly feel the users of localized, personalized support and services to the urgent need is to set up a subsidiary to provide more timely, fast service and consulting to business development process, in order to consolidate ATEN General / commercial market leadership position, while cultivating high-end market.
He said that adhering to the globalization of business strategy at the same time, ATEN focuses on user needs in each market-oriented, providing consulting and localization services, as well as through electronic support services to provide zero-day support. In mainland China, Wang is through its after-sales service center in Shenzhen to provide immediate service, support, maintenance and consulting. Customers will be submitted to the maintenance of products after sale service center, ATEN will also be sent to the client backup equipment to ensure the maintenance period will not affect the normal operation of customer systems and operations. Mainland subsidiaries also purchased advanced equipment, such as measuring equipment, the after-sales technical staff in the local consultation, measurement and maintenance, no need to return the headquarters of the product by repairing and commutation synchronous repair services, thereby accelerating the process of after-sales service .
a good services, it is very critical. The first room, there are enterprise servers, routers such basic equipment, and later joined the security management, information management, and other considerations, the proposal of the concept until the KVM. In fact, KVM is not just a single product, but a comprehensive solution.
Li Junxian that many Chinese enterprises greater understanding of the equipment room still in the With more than getting the whole room environment, you will find multiple computer switch simply switch from the past into the role of manager role. In fact, the server or just the server's role has always been, it is to serve as a very stable operation of the system, behind a lot of storage devices, and more some of the network firewall, security control section above, these require a complete switch to Information to bring managers, ATEN considerable attention in the room to play good
comprehensive market coverage
about ATEN's competitive advantage, Lijun Xian said, ATEN is available from entry level to enterprise-class KVM product line, complete manufacturer of the leading manufacturers and providing from R & D , manufacturing, sales management, comprehensive products and services. Based on its many years of observation in the KVM market and in-depth operation, Acer is the mainland China market is divided into three levels: SOHO KVM market,
ugg outlet italia, small and medium enterprises (SMB) market, the high-end KVM market.
in Li Junxian view their purchase as users mature, the user in the procurement of KVM solutions are no longer considered solely from the product function, safety, expansion, environment, service and manufacturer, also known become an important measure. This also raised the manufacturers more stringent requirements.
Li Junxian special emphasis, Simply Better Connections (to simplify, share technology) for ATEN corporate purposes, to complete the connection through the sharing of solutions to help customers simplify the control of multiple computers simultaneously or server operating process, saving cost and space, enhance management efficiency. Solutions for high-end market, the development of enterprises in the context of globalization, from analog technology into digital technology is the biggest trends and needs. ATEN launched according to the different needs of enterprises of different functional remote control solutions to achieve the goal of zero-day room management.