* A dedication to customer service
Dig in, do your homework and find out everything you can about your market. Many times the sales person will the most knowledge about the market ends up winning the sale, regardless of price.
There's an old saying, people don't care how much you know, until they know how much you care. So get yourself out of the way and start genuinely caring about what your clients are saying and what their not saying to you.
The sales people who succeed will have long term relationship building skills.
The sales people who succeed will have in-depth knowledge of the market.
Many sales people and companies for that matter spend more time and money getting a client than they do to keep them. That is so backwards. From the time you first make contact with a client you should thinking long term relationship. Once a client has purchased from you and they like and trust you, they are more apt to purchase more from you and to become ambassadors for you.
When you develop the kind of long term, friendly relationship with your client and they are singing your praises to everyone they know, the business of sales gets so much easier.
And as the old saying goes, it's a lot easier to get something with honey, than it is with lemon. So stop being a lemon.
You need to have good working relationships with all departments of your company. Remember, your all in this together working towards one common goal, to make the client happy so the company turns a profit. People in other departments are not the enemy as many sales people treat them.
Remember, your building long term relationships, so get involved in the entire process. Don't leave every thing up to someone else in your company. Stay involved, even if it's only to communicate with the client. This kind of follow up will pay off in increase repeat and referral business.
The sales people who will succeed have a dedication to customer service.
You never know when you might need a favor; a faster delivery, so extras added to the purchase, some one to work a little late to get your order out, who knows what you might need from another person in your company some day.
As you may already know, it's a great feeling when the phone rings and it's a current client calling to give you a referral or better yet it's the referral calling you want to make a purchase.
Ignore them and you may very well become one of the casualties of our current economic situation.
If you're going to succeed in sales during the current economic situation and in the coming three to five years, you're going to have to adapt a new way of selling.
In layman's terms, it means you need to be able to put yourself in your clients shoes. You need to look at things through their eyes, feel how their feeling and genuinely care about what's important to them, putting your own ideas and feelings about what's right for them aside.
The dictionary defines empathy as; the intellectual identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.
The old sales tactics taught and used by many salespeople in the past will not work in the new economy.
The sale does not end when you collect the check or the order form is signed. It continues on after the sale through the delivery process and for years and years to come.
Master these five key skills and you are on your way to being one of the sales people who thrives now and in to the future.
The sales people who succeed will have the ability to work with people in other departments of their company.
* Long-term relationship-building skills
These five key skills are the backbone of the way I have sold for the last 27 years and the basis for all my training products and services.
* The ability to work with people in other departments of their company
The sales people who will succeed have empathy with their client.
These skills are not new to the top sales people. They are the same skills I learned and mastered. The same skills that took me from barely paying my bills back in the early eighties to a six figure income in a matter a three months.
Do you know what your competitors sell, how much they sell it for
asics gel shoes, or what their customer service is like? Are there any new trends?
4. Use your talents/gifts to serve the world - the best way for you to serve the world is in doing what you love and/or loving what you do. You have a core genius. You have within you the most wonderful talents and gifts. How do you know what they are - its simple - you feel BRILLIANT when you're pursuing them! So pursue them and keep nourishing them. Then start asking questions like - how can I use my talents and gifts to serve my family, my community, my country, the world? How can I begin to earn an income from what I love and how then can I get it to grow? As you take each step on such a path you leave behind a path which is illuminated with love, with kindness
buy asics casual, with joy, with happiness
baseball caps for sale, with passion and it acts as a lighthouse for those who find themselves in stormy seas. Does it take courage? Absolutely! And this is one of the traits you have in abundance - simply take the first step and keep going!
3. Create a new identity - we are creative beings. Instead of having an identity which is attached to anything outside yourself, which is subject to change and ultimately beyond your control, base it on the infinite wisdom and greatness that is within you. This can never be taken away from you, recession or otherwise. You can begin to affirm to yourself "I am an infinitely creative and resourceful person", "My greatest hour has yet to come", "I am so happy doing what I love and loving what I do and getting richly rewarded for it", "the greatest moment of my life is this one - the more I truly live it, the more fulfilled I am and the more the future blossoms." Its also a good idea to remind yourself of what you really like/love about yourself - make a list and smile with every wonderful trait you posess. And let those you love know how wonderful it is that they are part of your life.
Let's dive in and look at each one in-depth:
There's no better way to differentiate your self from everyone else who sells a similar product or service than to know every thing that's going on in your market.
The top sales people in the new economy will have five key skills:
* Empathy with their client
* In-depth knowledge of the market