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Xinhua IT (Reporter: Wang Xu) "have the logistics the world", a lot of commercial enterprises in the electricity, "burn" behind the self storage and distribution, but the logistics bottlenecks in the development of enterprises helpless situation.
Deutsche Bank released a study last year, called "Chinese e-commerce: the logistics for the king." The report notes that the next 3-5 years, Chinas B2C market will be two major trends: First, the strength of several major B2C companies expand their product range into a comprehensive online shopping center; Second, market integration. And these two trends, the logistics will have to get the world. This is not alarmist, the end of 2010, sales of home appliances based Jingdong Mall 3c began to enter the higher-margin book industry. In early 2011, have said they did not enter the logistics industry, 30 billion investment in Alibaba announced the construction of logistics and warehousing.
In fact, the electric self logistics operations and commercial enterprises from a few years ago has already begun. 2009 Chinese New Year eve, Jingdong Mall suffered "warehouse explosion" of business, loss of up to 500 million -6 million. Later, Jingdong large financing, construction loans the Treasury, Chairman of the Board and Chief Executive Officer Liu Qiang East even announced, intended to vote 3 billion within three years, the development of logistics. To break the bottleneck in the logistics business large sums of money invested in not one case, New Egg Network Executive Vice President Gu Jianxing China IT to Xinhua reporter said, to curb the development of enterprises to solve the logistics problem, only in self storage a new egg to has invested 200 million. Amazon Zhou Tao, general manager of Beijing Operations Center also believes that logistics is divided into three parts: the storage, distribution and transportation lines, the development of the first two lags far behind.
400,000 single-day express delivery will enable paralyzed
"is definitely the electricity supplier logistics bottlenecks and constraints, now, able to undertake more than 400,000 domestic day orders of Express almost no" off Eslite Vice President, Eslites self-built logistics companies, such as Li Hongyi, general manager of the wind up to IT to Xinhua reporters, said: "Business enterprises are a lot of money-burning electric self logistics, is desperate for courier services make them at ease."
courier company the flexibility the business has grown far faster. Li Hongyi explained: "The former for profit, the pursuit of shipments and Shipping. The latter to serve for the purpose of consumption for more than two customers in the distribution of the number of members, based on cost considerations, the volume of business if the only external 10,000 orders, express delivery company will not prepare 20,asics running shoes,000 single people, so when the business volume soared when will the shortage. under the same circumstances, electrical equipment and commercial enterprises will be 25,000 single people. usually through training, internships reserve personnel, etc., when needed direct induction. "
In addition,ken griffey shoes, the number of tasks in the distribution there are also differences, express the companys sales orders more, the lower the cost, the greater the value, the pursuit of quantity orders. The pursuit of self-built distribution of quality,air griffey max 1 Fresh wate, Li Hongyi introduction to any customer, for example, only requires a daily distribution of 30 single. Because more and found more than that figure, the quality of service will not reach the companys requirements.
"customer experience needs vary, such as try, cash on delivery, and so must test the quality of service delivery staff, so can not pursue efficiency,asics shoes, although this could reduce costs." Li Hongyi said, special services, but also distribution is a major cause of self. Where the customer delivery in order to achieve 2 times a day, you need to run twice a distribution warehouse on a daily basis. 211 services, that the order before 11 am, the afternoon will be able to receive. 23:00 orders the next morning to receive.
from basic functional point of view, outsourcing is completely impossible. Li Hongyi, said the collection of money, for example,nike air griffey max one, most courier companies can do now to provinces as a unit. Can not cover the whole country, power companies had set up their own business. In addition, the distribution of goods will be limited, if the electrical and other valuables, not only the high priced, slow return of funds, the company did not dare express orders.
on the level of logistics in China than in Japan, reaching ten years
self logistics enterprise development, even though it can break the bottleneck, but a price to pay. Li Hongyi, admits: "wind up to not accept business only service where customers own the company if and courier companies than their own is certainly a loss." He said, where customers have a delivery staff evaluation system to ensure quality of service . Even when the surge in business volume, no increase in the number of delivery orders,tiger shoes, members, staff can only increase, so the profits can be flat enough.
"Where the customer logistics and distribution part of the initial investment is $ 100,000 when other cities have wide north warehouse, self-built team can serve the cities of Beijing and Shanghai,nike free shoes," Li Hongyi memories, such as wind up to the size and Where the customer is proportional to the volume of business. Inception in 2008, the need for external services in order to survive. Where the customers orders when the surge, not only do not need an external, or even third-party distribution company to help. Currently,womens nike free, wind accounts for only up to where the customer 53% of the overall distribution business about future plans can be increased to 70%. The remainder by outsourcing.
data show off Eslite since its inception in 2007, turnover of multiple geometric growth in 2011 is set at $ 10 billion. Meanwhile, the distribution team has turned over several times. Li Hongyi introduction, the end of 2009 only a hundred distribution workers in 2010, it increased to more than 2,000 people. Now stands at about 4,asics mexico,000 people present, only new employees will be recruited over a hundred people a week. But the growth of the larger area covered, wind up under the jurisdiction of the original two from urban development to 27, more than 130 sites. Where the customer in the country currently has six storage, this will expand to 12.
increased, costs are skyrocketing. Only staff salaries, wind up as high as tens of millions each year, with delivery staff to pay medical insurance, additional traffic, accident insurance, uniform work cards, work clothes, are very high amount of expenditure. Even if not currently profitable for Eslite, is also a big pressure. Li Hongyi expressed by independent accounting,, KPI indicators, such as wind up to ensure the realization of maximum value. Moreover,nike heels for women, the outsourcing of third-party distribution company, where customers will pay higher fees than their peers to ensure higher service requirements.
"in terms of wind up to the Treasury as the center, radiating around 300 kilometers of all rural towns must be completed by themselves, so to better control time strict quality of service than doubled third-party, complained rate must be less than 0.02%, the success rate should be higher. "Li Hongyi said to take 100 one,jordan heels, for example, if a third party to complete 94 single, the wind would reach up to 98. In addition,ken griffey sneakers, the number of calls, praise, praise, etc. indicators have higher requirements, when the client try to be more patient, while the initiative to resolve customer dissatisfaction due to some causes. "
had earlier experience in warehouse management excellence, so that Li Hongyi deep emotion of the logistics industry. In 2004 he was studying in the Amazon Japan one week, where the semi-automatic warehouse has left a deep impression,nike free running shoes money Xiang, though,dunk premium, compared with the present, line sorting, sealing, automatic optimization of order picking paths, etc., and nothing . But at that time, the country has to rely on human labor to achieve a simple, efficient far. In his eyes, Chinas logistics industry, although a degree of development, but compared to Japan and other developed countries today, and at least 10 years behind.
exist for self-built distribution relationships with third parties, Li Hongyi deep feeling: "The world is no longer one of the competition among enterprises, but competition between supply chains. between the self and the outsourcing company is not a simple competitive relationship, but a competing, will continue. electric self-built distribution channels and commercial enterprises, usually order will be difficult by their operations (suburb orders,asics onitsuka, return orders), delivery will be relatively low degree of difficulty outsourced to a third party, to relieve stress. "