This basically changes the whole dynamics of the customer-business relationship. The customer now holds the power in most cases and businesses scramble around them to gain their attention. In the last decade, 'customer loyalty' has become the holy grail of researchers and marketers all around the world. The traditional ways to measure success by conducting customer satisfaction surveys didn't seem to make sense as they realized that customer satisfaction does not necessarily result in repeat purchases.
One of the best examples we see today is the Apple's Macintosh cult. These Mac fans swear by all things made by Apple. They've gone through considerable trouble to co-exist in a world dominated by PCs. They wait in lines for hours (sometimes even days) before the launch of a new Apple product. With loyal customers like these, repeat business from them is almost guaranteed. This is exactly why marketing firms try to develop a similar emotional connection between consumers and their products. Because they know that if they can attain this brand loyalty, everything else will naturally follow.
Other methods of extracting the "dependency" from the baccarat game have been explored.
Dr. S.H. Johnson performed extensive computer research using large volumes of live baccarat data. He studied thousands of reoccuring patterns in relation to the dominence of the shoe (banker or player) at the time the pattern occurred. He was able to extract an advantage only slightly less than created by card counting in blackjack. Dr. Johnson reports the practical limitation of this baccarat strategy is the very infrequent occurence of betting opportunies. This strained the ############'s patience when he set out two thirds of a shoe before placing his advantaged play. The play required very large bets and a large bankroll to generate a modest profit. The good doctor concluded the strategy was more of a moral victory that a practical solution to taking the advantage in the baccarat game.
The math types declare there is dependency in the baccarat game. Dependency means as the first half of the baccarat shoe is played it necessary determines the composition of the second half of the baccarat shoe. Therefore, we should be able to develop some edge over the house in the second part of the shoe since we already know which cards have been played in the first half of the shoe (of course we would have to keep track somehow to know this). Card counting pioneered and used successfully in blackjack was attemped in baccarat. The result was slightly positive but very disappointing as the player advantage was very very slight. My advise on baccarat card counting; don't waste your time, it won't work.
Once upon a time, customers used to be just some numbers that you added up to get your total sales. In those days, your customers had limited options about where to buy from and what they could buy. Fast forward that to day when consumers have so many product choices and can buy from literally thousands of companies spread all over the world. For example, let's consider shoes. A person who wants to buy a pair of shoes has thousands of shoes to choose from and several hundred companies. As a shoe manufacturer
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Several studies have shown that customers become loyal when they have repeated outstanding experience with a product over time. Not only that, they become emotionally attached to your product, which might cause them not act rationally next time they're making a purchase of your product. They become more tolerable if you mess up your product sometime. They recommend your product to their friends and family and they're not easily swayed away by latest fads or price differences. In short
Pittsburgh Pirates Hats What is the Appeal of Ugg, they not only buy your product, but they also act as evangelists for your products. And we all know, word of mouth marketing is the most effective kind ever.
The chances of a customer giving you repeat business definitely increases if he is satisfied by a previous purchase of your product. But the chances are that he can easily be swayed away by the barrage of advertisements being bombarded at them from all sides. So with this paradigm shift, 'customer loyalty' became the latest buzz word to measure success of any marketing department.