Office 2007 Ultimate Key Best Buy customer service

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I bought a Asus laptop or computer from Madison WI Best Purchase in Oct 2010,Office Standard 2007, I am presently a Masters college student doing work on an IT degree. I will need the personal computer specially for this. From early on I have had a great deal of issues together with the computer shuting by itself off for no explanation. I did buy the black tie safety.We've taken this machine to the GEEK Sqaud 5 sure I repeat five periods. The primary two times they replaced some inner components like the mom board. The machine has continued to fail. The previous time I needed to get it in I was on vacation in Florida and now I have even a even bigger mess. Getting informed once again there's nothing improper with all the machine and there exists practically nothing they can do for me. We've many folks witness this personal computer just shutting down for no aparant result in. During this total ordeal, my studies have fallen behind,Windows 7 Home Premium, and now being 1200 miles from where they may be shipping the laptop or computer back to . I've nonetheless no computer to utilize,Office 2007 Ultimate Key!! I used to be instructed numerous time they would stand behind there "Black Tie" protection,Office Pro 2010 Key, not so much at this point



I have been put on hold for hours at times trying to resolve this, certainly I said HOURS on Sat April ,16 2011 2 1/2 hours holding to get no wherever.



My suggestion to anyone at this point is DON'T waste your money on black tie, its a waste of your money. The sad part is I dont' want my money back again or really anything special just a functioning computer

BrianG72 4/16/11 1:24PM