Office Professional Plus 2007 Microsoft to start p

Below a new assistance policy, Microsoft will start providing limited break/fix troubleshooting to customers running unsupported company packs.Microsoft officials introduced the new company pack (SP) assistance policy on April 13 via the corporation;s Assistance Lifecycle blog.Through the new policy — which Microsoft instituted based on customer and partner feedback over the past few years,Genuine Office 2010, according to the post — clients will be able to obtain assistance in the following manner:1. Break/fix assistance incidents will be provided as a result of Microsoft Customer Services and Support; and by Microsoft’s managed assistance offerings (such as Premier Assistance).2. There will be no option to engage Microsoft’s product development resources, and technical workarounds may be restricted or not available.3. If the assistance incident requires escalation to development for further guidance, requires a hotfix, or requires a security update,Office 2010 Activation, clients will be asked to upgrade to a supported support pack.Beneath the previous service-pack assistance policy, once a company pack reached the end of assistance,Windows 7 Product Key, buyers couldn;t get any troubleshooting help from Microsoft unless they upgraded to a supported service pack. They weren;t allowed to get telephone assistance,Office Professional Plus 2007, security updates or non-security hot fixes, period. This end of support date comes after a period of free assistance, followed by a period of paid assistance (the time periods of which vary for different Microsoft products).The ultimate goal, even with the new policy,Office Pro, is to get users to move to a supported services pack. As firm officials noted in the weblog post, “Staying on a supported company pack is the only way to ensure that you get continued access to security updates and the ability to escalate your support issues within Microsoft.”Meanwhile, a quick reminder for those who are still operating the RTM version of Windows Vista that assistance from Microsoft ends today (April thirteen). The end-of-support deadline does not apply to those operating Vista with Service Pack (SP) 1 or SP2 installed.