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No matter whether yesterday;s Zune 2 announcement left you hopeful or underwhelmed, you;ve acquired to give Microsoft some credit for looking after its first-generation Zune consumers.Microsoft is back-porting to its first-generation Zunes all of the new software program features it introduced for the Zunes coming out in November.Just like Apple did with its new line of iPods … Not.David Morgenstern, one of my ZDNet blogging colleagues with whom I was discussing Microsoft;s attempt to take on the iPod said: “So you mean Microsoft is trying to bring a computer-software experience to a consumer-electronics device?” He thought that was a bad idea. Microsoft is trying to shoehorn a PC-centric mentality into a consumer device. Not a superior fit….My take: Yes,windows 7 sale, if you are Apple (or Microsoft), giving users of older model players access to the new attributes delivered with new iPod models doesn;t make wonderful business sense. You are trying to get folks to shell out more money for new players,Windows 7 Home Basic, not encourage them that their existing players can last a while longer.Directions on Microsoft analyst Matt Rosoff was non-plussed by the new Zunes.“Overall, I think the devices are what Microsoft should have launched with last year. Given the iPhone/iPod Touch and the iTunes Wi-Fi store,Cheap Office Professional 2010, they look like they;re a full era behind. I think they;ll be non-competitive this year,Office 2010 Product Key,” Rosoff said.Microsoft has nowhere to go but up, with Zunes. It so far hasn;t demonstrated any prowess at outwitting Apple on the design or feature fronts. But might it score points by providing stellar customer support/service — something Apple has been criticized for not doing with the iPhones and new iPods?What does Microsoft need to do to show it;s able to think like a consumer-electronics company,Office Professional 2007, not just a computer-software one? Are you expecting Microsoft follow its usual pattern and finally get the Zune right by the time it ships Version 3?(Disclosure, in case anyone was wondering: I am neither an iPod nor a Zune customer.)