Avaya Survey Reveals Healthcare IT Professionals' Views On Newest Technologies And Challenges
March 17, 2011
Collaborative communications could be the crucial aspect in driving productive patient treatment in healthcare, reveals survey performed by Avaya at HIMSS 201
Avaya, Inc.,
Genuine Windows 7 Enterprise, a world-wide leader in organization collaboration programs, software, and companies, not long ago announced the results of the Healthcare Technology Outlook survey it conducted at the 2011 HIMSS Conference and Exhibition in February. Avaya provides an array of healthcare communications options incorporating unified communications and contact center technologies, serving more than five,000 healthcare suppliers globally.
According on the survey, bettering patient treatment and satisfaction through collaborative communications – which consists of mobile communications, automated outreach, and technologies for driving workflows – was top of mind for most healthcare technology pros. When asked "What results do you expect to achieve out of your technological innovation investments?" the vast majority (74 percent) cited "improved stage of care and response to clients." And right after respondents ended up asked what they considered to be probably the most beneficial worth of cellular communications, the vast majority chose: "improving affected individual care by strengthening response time to patients (67 percent)."
The survey,
Office 2007 Professional Plus Key, executed onsite with the Avaya booth in the HIMSS function and hosted by industry study firm Exhibit Surveys, Inc., asked healthcare engineering professionals their ideas on different collaborative technologies and their affect in healthcare environments.
Overextended workers is best problem amongst healthcare tech professionals
With regards to the healthcare engineering industry's ideas on the hurdles to offering much better affected person treatment, Avaya's survey identified that respondents targeted mainly on staff concerns. Asked about the largest challenge healthcare companies at present encounter,
Office Professional Plus 2010 Key, the top solution (32 percent) cited "overextended clinical staff investing an excessive amount of time doing non-patient treatment activities." This was followed by "poor or lack of effective communication amongst staff," and "bottlenecks in affected person flow."
"With these survey outcomes, we're viewing considerations among healthcare technological innovation specialists about staffing and time currently being invested far from clients, which greatly impacts individual care and effectiveness," said Bruce Wallace, Avaya's healthcare practice leader. "To address these problems head-on, market experts are turning to communications solutions that push more rapidly and much more productive collaboration, which helps make all the variation in an industry wherever every single second counts."
The survey also asked about video-based communications within the healthcare market. Survey respondents felt this technologies could make essentially the most substantial affect in two crucial regions -- Doctor Consultations and Distance Telemedicine – the two of which tied for very first location regarding effect. According to Wallace, video clip adds a vital new dimension on the healthcare industry,
Microsoft Office Professional Plus 2010, with group consultations gaining real-time visuals and enhanced document and image sharing abilities. This will velocity and improve collaboration for medical doctors, healthcare pros and clients.
Looking in advance,
Genuine Office 2007 Key, healthcare professionals had been asked which troubles dealing with their hospital or facility would be most significant to address in the following 3 years, considering Significant Use and Accountable Treatment needs. In accordance on the survey, "communication and workflow integration into Healthcare Info Methods (HIS)" was ranked because the most crucial (with 95 % responding ‘extremely important' or ‘very important'), followed by automated individual followup and mutli-modal collaboration.
Avaya provides a variety of healthcare collaboration answers including the not long ago announced Avaya Mobile
Device Checkout – a safe mobility resolution for healthcare organizations that makes use of personalised WLAN units – and Avaya Affected person Followup, which makes use of automated outreach to contact and follow up with sufferers soon after their discharge from a hospital. For far more data, pay a visit to avaya.com/healthcare.
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About Avaya
Avaya can be a global leader in enterprise communications methods. The company supplies unified communications, contact centers, info solutions and related services immediately and through its channel partners to foremost corporations and organizations around the globe. Enterprises of all measurements rely on Avaya for state-of-the-art communications that improve effectiveness, collaboration, consumer service and competitiveness. For more information, go to www.avaya.com.
SOURCE: Avaya, Inc.
Genuine Windows 7 Enterprise Avaya Survey Reveals
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