Microsoft Office 2007 Key Microsoft touts new CRM

Microsoft is producing new CRM providers and add-ons for cost-free to appeal to organization end users hurting in the worldwide economic downturn, based on enterprise officials.Microsoft introduced the new wares in the course of the very first day of its Convergence conference for consumers and partners of its Dynamics CRM and ERP goods.Among the new offerings: A service-level agreement (SLA) guaranteeing 99.9 % uptime to all Dynamics CRM On the web customers; eight new, downloadable CRM Accelerators, or extensions, for both on-premise and cloud-based CRM clients, that offer additional marketing and advertising and product sales performance.“The 99.nine percent guarantee is higher than Salesforce or NetSuite offers — if and when they supply these kinds of guarantees,Microsoft Office 2007 Key,” said Chris Caren, General Manager of Dynamics Product Management.Microsoft also offered “qualified” attendees of Convergence “savings of as much as 75 percent on Microsoft Dynamics CRM Via the internet and up to 20 % on Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV and Microsoft Dynamics SL,” firm officials said.Last fall, Microsoft offered its Dynamics CRM and ERP consumers zero % financing options to try to help spur revenue. On March 10, Microsoft execs reiterated that provide, and also noted the company is offering Dynamics clients zero payments for six months through its SmartPay program, with extended payments from Microsoft Financing.Dynamics is a billion-dollar business for Microsoft, but billings for that division were down two % in the first half of Microsoft;s fiscal 2009 (ending December 31, 2009).In addition to touting freebies, Microsoft also is planning to highlight its “CRM is a development platform” message in the course of this week;s show in New Orleans, Caren said. Microsoft officials have touched on this in the past, mentioning the business;s Dynamics “xRM” platform as a “relationship management” framework upon which third-party developers can build their own solutions.