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Reprinted from 453540205 at 08:59 on March 27 2010 read (loading. ..) Comments (0) Category: Personal Diary
3. Quotes and details.
different guests offer to take different ways. First of all the guests you want to have a preliminary assessment. If Europe and the USA, you can apply for higher prices, such as at least 20 points higher than the offer, because Europe is the quality most valued customers, quality, something you do a good job, good point even if the price does not matter. But you can not add too much, so if you want to counter-offer when the time guests, too much price difference between before and after your guests will doubt your credibility. If you start to European and American customers reported a relatively low price, they might also doubt the quality of our products, but also undesirable. If it is in Southeast Asia, Central and South America, the Middle East and Africa it is absolutely necessary to compete on price, generally the first round of reporting a relatively moderate price, such as adding 10 points out of the profits reported. As for the domestic foreign trade companies, may also be reported to the appropriate higher price, because we prefer to do business directly with the foreigners but also the best little through the domestic foreign trade companies, the price of low pressure does not say, but also like to drag the purchase price. But it also depends, if it is directly in the domestic foreign buying offices, you still have a little price competition Caixing. Here I do not mean to belittle foreign trade companies, because I immediately jump to foreign trade companies also intend to do, just say the truth about some of the factory offer. There is also a class of relatively boring guests, come on let's offer you a list of all products issued to him, most of them are liars and do market research, but which also has a small number of truly are a buyer, so the method of treatment of this guest is: first of all to thank him for his inquiry, then tell him that our products too much, not all products will be issued to him a quotation, let them visit our web site View a specific product, then the product of interest number issued to you, you quote them again. You do reply to them, there are some that ignore you sure it is a liar, and continue to make you some of the prices of specific products are potential customers.
also quoted on various occasions are also different. For example, you offer during the exhibition overall is not too high, especially as the Canton Fair, and some domestic professional development, you must gather around the booth of your other competitors in this industry, many customers will shop around this time if you was reported high, then your guests may have been scared away.
is how the final quotation. Quotation must be complete, not just a price reported to the guests. A professional quotation format is best to use EXCEL to do, be sure to include company letterhead, product names, product images, product number, size, price, gross / net weight, carton size, Packing, packing 20-foot container volume (Do not tell me you do not know how to count), minimum order, delivery, and offer expiration date. Note that the Chinese do not use the font format font, the size of other product images not too much, the general size of the quote the best control in less than 1.5M. In this way, very professional quotations, and guests will be satisfied to see on your company's expertise has been further recognized from the receipt of orders one step further.
4. Send the sample details.
first customer satisfaction before you purchase or have procurement plans, they are likely to allow you to send samples to confirm their quality. This time you should feel very happy, because if the other party is indeed a customer, and you send him the quality and OK, then it almost certainly will order with you. Therefore,
dunk sb shoes sale, the entire part of the sample plays a decisive role in the key sometimes, so we must be very, very seriously all aspects of the sample. First sample and shipping cost must be borne each other, for those who pay the account provided to customers free samples to the company to apply for fee. Do not worry about those costs to customers would be offended received guests, if the cost of the sample which is not even the guests refused to pay, then you have to wonder about the sincerity of each other to buy it, you think, ah, if he really has orders in hand he enough to make, but also care about so little sample charge? So do not be afraid of offending the guests, for the sample and shipping costs are sure to want. Of course, you can say it mildly, you can say the company has a regulation that requires customers to take their own samples and shipping, as many companies send samples of every day, this is not a small sum, hoping the guests understand. You can make them pay a related expenses, such as order confirmation by then these costs refunded to them, this mode is very useful, and have the sincerity to fight the guests will agree that paragraph. I have the following text, we can apply. \return this money to you. I hope you can undertand us and it'll be much appreciated if you can tell us your courier account just like Fedex, DHL, UPS etc \the quality, so samples must be sent to personally check before confirmation. Like our product is a tool, first look at the appearance of metal parts must be beautiful, can not have scratches or Diaoqi phenomena, plastic parts can not have glitches; appearance there is no problem if he used it to test the functionality, look the normal product use, the extent of the components firmly, and then fill out the sample cards, sample content on the card supplier and importer company name, sender,
nike dunks, product number, product description approximate. Send completed sample card best European and American countries, so we are more professional look. This is OK if it can be packed up, fragile bubble bags to use some attention, and then the outside using the export cartons, boxes will stick to the sample as much as possible, try to not appear after the packaged inside the sample can be the case of shaking up and down,
nike dunk sb, so that samples can greatly reduce the chance of breakage in transit. Do not forget to send over samples of the record of the detailed requirement, so that once confirmed your guests to send samples of the past, do you know all the details of the configured product. After the sample sent to you tracking number will be issued to take the initiative to the guests, the guests after receiving the samples on the sample you have to Cuicui guest feedback and so on.
5. Exhibitors.
do foreign trade, to participate in exhibitions at home and abroad is the most direct and most effective way to orders, so the show must give full play to its advantages, as capture more potential customers.
trade for a novice, during the show, the biggest drawback than the price of the product is not particularly familiar with, so that customers often during the reception so that customers and the company of your ability to question. But do not be afraid, we can use some techniques to remove and avoid misunderstandings guests. Zhejiang side of the boss usually does not English, when the boss or the general exhibition will be invited to attend the production supervisor. If foreigners come to interview you, you can give foreigners introduced, so the price should be reported when the boss took charge of production to move out or sitting next to, and then to the guests said it was the boss (production supervisor can also be said to be the boss), so what price to ask guests to sit directly next to the \Visitors a look at the price quoted is the boss will naturally think it is a good price, but also reduces the scope for bargaining with you, you should also seize the opportunity to flatter the customer, said that the prices are directly reported to you our boss, is to your preference, the price is a good kind of thing, if you're lucky, the guests see you good price, too lazy to go shop around, he is likely to sign the contract on the spot to tell you.
But some customers can not get so easily, they have certain requirements for quality, but also to the pursuit of low prices. Do business with such customers is very hard. Often you reported a lower-middle low to him, he might accuse you of something too expensive, you must first self-affirmation of the price, saying that the price is not expensive, \\others are cheaper than you 0.5 dollars it? \\so little, but it puts to sell your product better, and I believe this exchange is sensible and worthwhile, then you can be an issue in other areas. For example you say how old our technical staff particularly good, the product will be a per A test confirmed that they are to packaging, ah, ah can guarantee delivery and freight forwarding between Well, ah, what transport to ensure foolproof way of. \
exhibition is very hard, but a finding that customers are interested in their products, they must immediately greeted with a smile, but also as much as possible hair samples, business cards have to earn more, so that it is true this line.
6. Handling complaints.
big woods, what birds are, business is good, the goods out of many, natural problems and complaints also increased recently. The issue of complaints focused on delivery, product and customer requirements are deviations, product defects of these three aspects.
me to the company's first thing first get a clear idea what each person's duties. For future work, and their closely related to human relations must handle. For example, I first make a good impression on my boss, in addition to their own work to be practical, should also be flattering to his right, when you see that he would like his smile ah, but not too much. In addition, I also shop with the director of the factory director, as well as mold supervisor, warehouse staff relations and other relations should be the first to do a good job,
high nike dunk, so you want to sample the future, they will help you do the sample first, the factory list and more time, They will try to arrange your list in front of or inserted into the go and the way you do, not urgent parts delivery, warehouse staff can help you every day reminder accessories. In this way, we can greatly prevent their delivery orders to be delayed, or not can only be explained with the guests, the general reason is that too many orders, but to arrange,
nike dunk high, or broken the mold and the like, as long as not drag too long, the guests generally acceptable. Those who do not delay delivery of the letter of credit, to be greeted with the boss in time, let him out of the caravan you adjust.
on the customer and the customer is indeed a deviation of this headache. Because sometimes the order is confirmed, the boss to earn more points, intentionally cutting corners, doing things out of the beginning of course with a little difference in the confirmation samples. For this point I do not have a good solution can only be said to him before the sample with the goods must be some subtle differences, but does not affect the performance of the product itself and so on.
problems for product defect that is a headache. Me that our boss approach it. If it is the old guest or guests of his own, and that he would surely be faster out of the question to agree a loss. If another salesman is not very important guest or guests, even though he might finally agreed to pay, but he usually is and then lost the next order (out of such a big quality problems, the guests would be willing to look for you to buy it? so often on this issue both haunt us and the customer, the boss will usually be the responsibility onto others, he says, is transit freight shipping company responsibility, and finally our boss developments will be taken as compensation or to play refuses to acknowledge responsibility and refused to compensate the attitude.) For those relationships get very stiff or simply cut off business dealings of the company's approach is for dealing with the rise of a company and email to a contact that customer, but this method has many limitations, we play it by ear. 7. Have a good attitude and confidence, and needs to be self-extracting.
first developed for the new trade customers, the mood swings may be relatively large, so it must have firm faith and a good attitude.
we must first have confidence in their products, dry line is necessary to love his party, and only recognized their own things, and will it be possible to customer acceptance of our products, in short, never say their product is poor , although it may have been no good to others. Do not just see their products are less popular products, but did not see the peer companies is relatively small, not only to see their poor quality, but did not see their price is very competitive, not only to see others are with orders coming in, but do not see other people made 100 spam a day. So no confidence must not, must not be lazy, or did not pick up a few months down a bit, and that their days are tough.
I so choose to do foreign trade, because trade is going to be easy to do sitting in the office, and the commission can do to take the domestic, but also the English continue using it, you can also make parts of the world friends and business travel abroad. While the physical part of the much used to do foreign trade, but sometimes the pressure is great. In particular, sometimes a lot of things together to you launch an attack, you may be dealing with is not good a lot of pressure on tenterhooks all day. For example the day, a visitor looking for your inquiry, ah, ah you have to own package samples, there was a guest of the marks out wrong, ah, the information sent to the guests there is an error ah customs clearance, delivery, urgent, no other guests to call back in order to advance, but have not received a week after a payment ah, and so these problems occur together, you will really know what to do it sometimes. My suggestion is that big thing there and do not be afraid, be their own situation and then find out too late urgent, chaotic clue put things to deal with all written down, and then solve them. Is it you want to inquiry, first, and so again, wait for the next big deal or overtime to give you a report tomorrow, no big deal, anyway, the price is not necessarily reported orders, not take such a rush it; two days ago to send forget to send the samples, customer reminders a few days, whether he casually asked to find a surface of a single number issued to him again, he investigated the case found no record of Transportation told him a courier company were still in the warehouse forget, it is Sorry to keep him to wait a day or two; mark the wrong away, then no big deal, Kraft posted about, by hand up the same, not a big problem, with guests to explain; customs clearance data errors a bit of trouble, do not worry about, anyway, this is a single the burden of proof, of course, the responsibility can not be so cruel documents directly onto the small MM, helping customers to re-do a guest, and then scan to him, Is it possible to see (usually feasible), it is not just like the boss for re-sent to the guests a declaration information; advance orders not to advance this issue, but is the most headaches, and can finally deal with, the best way is that in future no matter how urgent delivery, did not advance to a certain less than a single, water alone does not count, and time to think of ways to catch up or delivery with customers to explain the problems of his own only delay the advance of delivery. Otherwise you first receive the order the money right away, but not any first order to stop, on the other hand urging customers up to fight money. In short extract is first of all have to learn a sense of balance, do not rush, to try to tow the trailer, nothing can not be negotiable, the first address immediate, not too hasty to proceed slowly.
7. Some tips and principles.
��, to learn to promote their own products, thus increasing performance.
example, a German customer bought only a product, you can recommend another way to give him several products, or our other customers in Germany on the other orders for several products have been sold in their country better, recommended He also buy to buy, or some guests booked a certain number of products, but not full of a whole cabinet, then you can tell him how much space left, so sea freight transport will waste some of the past, asked him if he want to increase the the number of which became a full cabinet, or recommend that he can set a 40-foot high cabinet, so you can make more of that kind of thing.
��, method of payment is the key, we must grasp, it is better to do less performance, but be sure to choose the most secure way to pay.
If the wire as much as possible to do CFR; bulk FOB to do, and must be 100% before the TT (the amount of less bulk, TT Bank deducting money several times more powerful, customers generally agree 100% TT); do be sure to check out the letter of credit the other bank credit, better country in Europe and America, Africa, Middle East, try not to do those letters of credit, cheated a little accident, then you may have to waste a year of performance.
��, to be the fastest that familiar with their product details.
Although you can graduate from college, although you may see a foreigner will be embarrassed blush, though you with a boyish face, but as long as you are well aware of their products, and guests can ask any questions one by one answers that he will ignore your lack of professional only place to see you. You know,
nike dunk shoes, you are not just your own, you are representing a company's image, so you have professional.
��, businessmen also have feelings.
Although in general the number of foreigners is not humane, but people always have a little bit selfish, especially in the domestic foreign trade companies and Hong Kong and Taiwan customers, they will be more emphasis on friendship. So you can have targeted some of them to friends attitude towards them, as much as possible so that they feel your attention to them, their care, so they will be in there the first thought when the order you, then you can contain your mistakes after the manner in which payment will not let you on the difficult and so on.
I basically write all these. I do an initiate, I hope you give me some added and corrected, so as to better guide my future foreign trade. At the same time friends through literature, I intend to quit, starting the year looking for work to go to Shanghai again, want to get into this line of garment and textile, garment and textile predecessors hope you give me some guidance related products (because of Shanghai's garment and textile companies need two years from the apparel industry more experience).
郑博士说风水_新浪博客
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