Yet another Microsoft-commissioned research, evaluating Microsoft technologies to open-source software,
Microsoft Office 2010, is out, as of June 13.The new report, entitled “ICT in European Educational institutions: a value and price analysis of Microsoft and Open Source Technology Options,” was conducted by Wipro Technologies and paid for by Microsoft.(ICT stands for Information and Communication Technologies.)Wipro Technologies is a Gold Certified Microsoft partner. It has alliances on the education, systems-integration and OEM fronts, among others, with Microsoft. Wipro also was one particular of a handful of systems-integrator partners who are part of the Vista Application Compatibility Factory, an initiative via which Microsoft will help business customers pair up with Vista-deployment experts to guide users over potential app-compat hurdles.Wipro has conducted at least one other Microsoft-commissioned “Get the Facts” research, on the topic of the total cost of ownership of security-patch management for Windows vs. open-source software.The newest Wipro research found that “among students, teachers and administrators in 73 schools across six European countries, Microsoft products are preferred to OSS equivalents and are better suited to the Information and Communication Technologies (ICT) requirements of European primary and secondary universities.” Microsoft products won in a variety of categories, the examine found: ease of use; richness of functionality; support for collaboration; and support for core student, teacher and administrative activities.Microsoft products also “were considerably less expensive to manage and maintain than open supply equivalents,” according to the study, a copy of which can be downloaded from the Microsoft Downloads site.Other findings from the research:* “Overall, colleges primarily using Microsoft options invest 16.9 per cent less resources in IT support than universities using primarily OSS solutions. In Poland, in spite of this, this figure is 37.86 per cent, less reflecting the limited availability of OSS support resources in that country.” (Note to OSS community: Send some of your excessive Scandanavian population over to Poland right now!)* “PC failures are 50 per cent additional common in the universities using OSS than in colleges using Microsoft overall, and educational institutions with experience of both platforms find that troubleshooting and resolution activities for Microsoft products were better defined and better documented.” (My question: Does this figure include downtime due to blue screen of deaths?)It seems like 1 of the main targets of this latest Microsoft-backed study is Open Office. (Just an additional extension of the Open XML vs. ODF file format wars, I;d say.) According to Wipro;s findings:“In colleges where both Microsoft Office and Open Office are available, student and teacher satisfaction with Microsoft is consistently higher. For desktop productivity, 48–50 per cent of universities reported that student satisfaction with Microsoft products is higher than with OSS, but only 17–26 per cent reported the same for the open supply platform.”(But wait: Isn;t it Microsoft;s publicly-stated position that Open Office is hardly denting Office;s market share? Or is that just true in the U.S.?)Microsoft;s summer campaign against open source is marching on. Next battleground: The O;Reilly Open Supply Conference, mid-July.Yes, as I;ve said before, I find these Microsoft-commissioned studies dubious on a variety of fronts. Anyone else feel the same?
Microsoft Office 2010 Microsoft-commissioned study
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