Travel agencies to cancel trips because the public

3.15 Futian Council yesterday announced the upcoming tourism statistics the number of complaints increased year by year

text / reporter hatred of Japan Red correspondent Liangdong Ni

swap travel nowadays has become an indispensable way of leisure life However, a variety of tourism market has hidden mystery, people are not comfortable play.
Fukuda announced yesterday the Council statistics, the tourism last year will have 95 cases of complaints, not to the tourist season this year, also received 25 cases. How to reduce disputes between travel agents and consumers, is before the people an urgent problem.
case of a

shopping time more than time to visit

Li Jilin five-day tour Hong Kong and Macao attended the couple, in consultation with a good travel agent to Hong Kong, arrange a day of free activities, and written in the itinerary are also relevant issues. But actually their tour guide said that if there is no place to live this way,cheap louis vuitton bags, Lee's arrangement couples have to be subject to tour guide, did not free. Mr. Lee said to reflect the Council, although the complete tour schedule on the content, but feel the time to see sights for a long time than shopping, it felt kind of cheated.
reporter Fukuda Council learned that some of the banner of
Case II

pay to easy money back hard

Aunt Lee and his wife in 2000 in a travel agency to pay a deposit of 500 yuan per person, for travel abroad passport and travel abroad in future. However, after the passport good reason because Aunt Lee's body has been unable to make the trip, a few days ago to return the deposit made the request, can the other clerk said, standing deposit, when traveling, to offset fare on the line. By 2003 or so,louis vuitton belts, due to deteriorating physical condition, family travel and then not worry Aunt Lee, was made to travel agents made 1,000 yuan deposit refund request, but was refused.
mediation in the Council, the travel agency that has completed part of the contractual obligations, the travel agency is the only company qualified travel agent, they have to fight for the right agency to pay a lot. In addition, ten years later, the travel agency has been converted into a private enterprise,louis vuitton bags, not to private owners out of their pocket. Finally, although willing to Aunt Lee 200 net cost, but their differences too, and ultimately fruitless mediation.
Case III

difficult trip delay claim

February 1 this year, 25 tourists in Shenzhen, the price of 23,800 yuan per person to enjoy Sydney, 8 day trip for Feb. 2 by the Great Barrier Reef when the flight arrived in Cairns, that a typhoon is approaching, members have requested to change the itinerary, but the travel agent insisted that the flights means there is no problem as usual, the regiment was finally sent to Cairns. Result, the next day because of typhoon, the delegation was trapped hotel for two days. Travel is only willing to refund 1,000 yuan per person, some tourists to accept.
but Lo contended that the Great Barrier Reef, Cairns travel tickets should be returned, cable cars, scuba diving, sea excursions, meals, and so all costs 8,000 yuan, twice, that is 16,000 yuan in compensation, 6,000 yuan per person for children's psychological damage compensation by travel agents refused. Typhoon is a travel agency that the impact of force majeure.
this, Fukuda asked the Council give a clear breakdown of travel, but travel agents say the cost of the travel package sales, not broken down, but also trade secrets, not transparent. Currently still in mediation.
traps and response

8 种 Travel tricky

Council responsible Fukuda told reporters that at present there are several aspects of the consumer disputes the following:

① ad price is low, the actual high cost, such as tips to give guided tours, attractions, tickets, etc. are not prior to self-inform, lead and guide unpleasant;

② rendering exaggerated publicity spots , so that visitors away happy, disappointed with the return, tourists are not satisfied for compensation;

③ Although a detailed itinerary in the itinerary, but also schedules, but still fly and tourist attractions, shopping long time, not time travel, so that visitors to the travel arrangements are not satisfied;

④ been misled in the shopping,nike shoes uk, the lack of ability to identify visitors, shopping is not the development of votes, leading to buy counterfeit goods, no evidence prove difficult to return the purchased goods;

⑤ for personal reasons or to change the original schedule or weather reasons, leading to attractions not to go to, refund is unreasonable, no detailed description of the tourists are not satisfied;

⑥ is to provide convenient, foreign currency exchange and tour guide, but in fact higher than the official interest rate, nor evidence recovery is difficult;

⑦ posing as well-known online travel agencies do not review the documents Tourists who wish to Temporary Deputy documents, this fraudulent money, after the parties can not be found;

⑧ travel abroad to pay a deposit when they came back and delay the refund time.
7 large response

Futian, remind the Council: Online travel agencies to verify the authenticity of many seriously, word of mouth to find good travel agent Offered; responsibility when signing the contract and reciprocal obligations, we must supplement it in the contract, check the schedule in time travel arrangements, if any deviation timely negotiated solution; shopping be rational, not sure when the quality of goods, determined not to buy; shopping to obtain a copy of certificate, the certificate name check are the same; deposit refund time travel abroad, to return the contract out responsibility; Offered to do well when the necessary advice and documents prepared for the work of foreign currency exchange; trip to experience unexpected , local negotiated settlement, or seek help local related departments, or retain the necessary evidence, after the end of time travel rights.