March 17, 2008
By Eric Spiegel
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If you've ever watched the hit TV series 24 on Fox you may understand the direction Im going in with this article. If not, let me clue you in. The show follows the events of some dastardly terrorist attack and the intrepid federal agent Jack Bauers attempt to foil the bad guys. But these events always track within a 24 hour period and neatly wrap up in the final hour of that day.
IT professionals only wish they could nicely wrap up all their project work and the fires they must extinguish within a 24-hour period. As in 24
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Despite all this technology at your finger tips
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I thought the best way to illustrate this was to walk through a typical day of an IT manager. This may or may not resonate with other IT professionals
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05:30 Dragged to consciousness by alarm clock. Pulled out of wonderful dream where Vista desktop upgrade went without a hitch. Back to reality and off to the office.
06:00 Check the Blackberry while waiting for the traffic report to see if any system status alerts went out overnight and if the offshore development team in an opposite time zone has sent in their deliverables. Good news: no traffic issues. Bad news: a slew of system alerts and no deliverables in the inbox. Smart IT Columns Dealing with Idiot Vendors
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