Microsoft On the internet Privacy Statement
(final updated January 2011)
view the privacy statement highlights | archive edition November 2010) | archive version (October 2009) | archive model (October 2007)
On This PageCollection of one's Private InformationUse of one's Personal InformationSharing of one's Private InformationAccessing Your personal InformationCommunication PreferencesDisplay of Advertising (Opt-Out)Safety of the Individual InformationCollection and Utilization of Children's Personalized InformationUse of CookiesUse of World wide web BeaconsControlling Unsolicited E-mail ("Spam")TRUSTe CertificationEnforcement of This Privacy StatementChanges to This Privacy StatementHow to Get in touch with Us
Microsoft is committed to defending your privacy. Please read the Microsoft On the web Privacy Statement below and in addition any supplemental details listed towards the right for even more specifics about particular Microsoft websites and services that you simply could use. Added info on how Microsoft enhances your privacy might be located at
This Microsoft On-line Privacy Statement applies to knowledge collected by Microsoft by means of the internet web sites and providers that show these terms, together with its offline products assist companies. It doesn't use to individuals Microsoft websites, services and products that do not display or hyperlink to this statement or which have their very own privacy statements. Some items, services or capabilities talked about in this statement may not be obtainable in all markets at this time.
Collection of the Personalized Information
At some Microsoft internet sites, we consult you to provide private information,
microsoft Office 2010 License, such as your e-mail handle, name,
Microsoft Office Pro Plus 2010, home or function address, or telephone number. We might also gather demographic details, this sort of as your ZIP code, age, gender, preferences, interests and favorites. If you choose to generate a obtain or sign up to get a compensated subscription support, we are going to inquire for additional info, these as your credit card quantity and billing deal with, which can be utilised to make a Microsoft billing account.
To be able to accessibility some Microsoft services, you may be asked to indicator in with an e-mail deal with and password, which we refer to as your Windows Live ID or Microsoft Passport Network credentials. You'll be able to use your Windows Stay ID credentials to indication in to a lot of diverse Microsoft sites and providers, in addition to those of select Microsoft partners. By signing in on a single Microsoft web site or service, you might be instantly signed into other Microsoft websites and companies that use Windows Live ID. If you entry our companies by means of a mobile phone, you may also use your telephone quantity and a PIN being an substitute credential for your username and password. As a part of creating your credentials, you may also be requested to provide questions and solution answers, which we use to help confirm your identification and support in resetting your password, as well as an alternate e-mail handle. Some services could require extra safety, and in these situations, you could possibly be asked to build an additional protection essential. Ultimately, a distinctive ID amount is going to be assigned in your credentials which will be employed to recognize your credentials and linked details.
We accumulate extra information about your interaction with Microsoft websites and providers with out identifying you as an personal. By way of example, we use Site analytics equipment on our web sites to retrieve info from your browser, which includes the internet site you came from, the search engine(s) and the keywords you used to locate our web site, the pages you see in our web site, your browser add-ons, and your browser's width and top. We also use technologies, this sort of as cookies and web beacons (explained beneath), to gather details about the pages you view, the links you click on and also other steps you consider on our web sites and companies. Additionally, we obtain particular normal info that your browser sends to every website you go to, this kind of as your IP tackle, browser sort and language, entry periods and referring Web site addresses. We also deliver advertisements (begin to see the Show of Marketing segment under) and supply Website analytics tools on non-Microsoft internet sites and solutions, and we acquire details about web page views on these third get together websites also.
If you receive newsletters or promotional e-mail from Microsoft, we may possibly use net beacons (described below), custom-made back links or comparable technologies to find out regardless of whether the e-mail has long been opened and which backlinks you click on as a way to present you more focused e-mail communications or other info.
As a way to offer you a far more steady and customized encounter with your interactions with Microsoft, info collected through one particular Microsoft service may possibly be blended with details obtained via other Microsoft solutions. We could also complement the knowledge we gather with data obtained from other companies. By way of example, we could use solutions from other companies that allow us to derive a common geographic region according to your IP handle in order to customize specific providers for your geographic area.
Use of your Personal Information
Microsoft collects and makes use of your personal information to operate and improve its websites and solutions. These uses may possibly include providing you with far more successful client support; producing the internet sites or providers less difficult to make use of by getting rid of the want for you personally to frequently enter exactly the same information; performing study and analysis aimed at increasing our merchandise, solutions and technologies; and exhibiting content and advertising which can be custom-made in your interests and preferences. For much more information about the usage of info for advertising, see the Display of Advertising section under.
We also use your own data to talk with you. We may deliver particular obligatory service communications such as welcome letters, billing reminders, info on technical services concerns, and safety announcements. Some Microsoft services, such as Windows Live Hotmail,
Office 2007 Professional, may possibly deliver periodic member letters which can be thought to be part of the support. Furthermore, along with your permission, we could also from time to time mail you products surveys or promotional mailings to inform you of other merchandise or providers obtainable from Microsoft and its affiliates, information regarding other Microsoft goods and services, and/or share your own details with Microsoft partners so they may possibly send you details about their items and services.
Private data collected on Microsoft web sites and services could be stored and processed inside the United states of america or another nation during which Microsoft or its affiliates, subsidiaries or service suppliers keep services. Microsoft abides by the safe harbor framework as set forth from the U.S. Department of Commerce with regards to the selection, use, and retention of info from your European Union, the European Financial Place, and Switzerland.
Sharing of one's Personalized Information
Except as explained in this statement, we will not disclose your own info exterior of Microsoft and its managed subsidiaries and affiliates with out your consent. Some Microsoft internet sites let you decide to reveal your own details with choose Microsoft partners to ensure they're able to make contact with you about their products, solutions or offers. Other internet sites, such as MSN, don't reveal your get in touch with details with third events for marketing purposes, but instead could offer you a option regarding whether you want to get communications from Microsoft on behalf of external enterprise partners about a partner's specific providing (with no transferring your own info to your 3rd get together). See the Communication Preferences segment below for far more information.
Some Microsoft providers are co-branded by Microsoft and an additional company. In some cases, both a Microsoft privacy statement as well as the other company’s privacy statement will be displayed. If so, details you offer, these as on registration forms, is collected by each Microsoft and the other business.
We sometimes hire other companies to supply limited companies on our behalf, this kind of as handling the processing and delivery of mailings,
Office 2010 Home And Business Key, providing buyer assistance, hosting websites, processing transactions, or executing statistical evaluation of our companies. People services providers is going to be permitted to obtain only the personalized data they want to supply the service. They are required to maintain the confidentiality from the details and are prohibited from using it for every other purpose than for delivering the support to Microsoft in accordance with Microsoft’s instructions and policies. However, our fraud detection vendors could use info to aid improve their solutions. This helps them much more accurately detect fraudulent transactions. We might access or disclose details about you, including the material of one's communications, to be able to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, like the enforcement of our agreements or policies governing your utilization of the providers; or (c) act on a good faith belief that these access or disclosure is necessary to protect the personalized safety of Microsoft employees, customers or the public. We could also disclose personalized information as part of a corporate transaction this kind of as a merger or sale of assets.
Accessing Your own Information
Depending on the respective support, you could have the ability to view or edit your own data on-line. To be able to assist prevent your own info from being viewed by others, you will be required to sign in together with your credentials (e-mail tackle and password). The appropriate method(s) for accessing your personal details will depend on which websites or solutions you have utilised.
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Microsoft.com - You are able to entry and update your profile on microsoft.com by visiting the Microsoft.com Profile Center.
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Microsoft Billing and Account Companies - Should you have a Microsoft Billing account, you'll be able to add to or update your data at the Microsoft Billing Site by clicking on the "Personal Information" or "Billing Information" hyperlinks.
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Microsoft Connect - Should you are a registered user of Microsoft Connect, you are able to entry and edit your own information by clicking Manage Your Connect Profile at the Microsoft Connect Web page.
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MSN & Windows Stay - In case you have utilized MSN or Windows Dwell services, you can update your profile info, change your password, watch the unique ID connected together with your credentials, or close particular accounts by visiting MSN / Windows Live Account Providers.
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MSN Public Profile - If you have created a public profile on MSN, you might also edit or delete data within your public profile by going for the MSN Member Directory.
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MSN Keyword Marketing - If you buy MSN Keyword advertising and marketing, you can review and edit your own details at the Microsoft adCenter Web site.
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Microsoft Partner Programs - Should you are registered with Microsoft Partner Programs, you can review and edit your profile by clicking Manage Your Account on the Partner Program Site.
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Xbox - Should you are an Xbox Dwell or Xbox.com user, you can accessibility and edit your own details on the My Xbox page on Xbox.com or on your console by selecting Privacy Settings under Edit Gamer Profile on Xbox 360, or selecting the Info Sharing option in Account Management for the Original Xbox Dwell dashboard.
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Zune - If you have a Zune account or a Zune Pass subscription, it is possible to view and edit your personal info at Zune.net (click on Manage My Account from your profile web page) or by means of the Zune software (indication in, click your Zune tag, then click on My Account or Privacy Settings to go for the appropriate page at Zune.net).
Some Microsoft web sites or companies may accumulate personalized data that is not accessible by way of the back links above. However, in this kind of instances, these sites and services might present you with substitute means of entry to your data explained from the service.
Communication Preferences
You can stop the delivery of future promotional e-mail from Microsoft internet sites and companies by following the specific instructions within the e-mail you receive.
You may possibly also have the option of proactively generating choices regarding the receipt of promotional e-mail, phone calls, and postal mail from certain Microsoft sites or solutions by visiting and signing into the following pages:
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The Microsoft.com Profile Center allows you to select regardless of whether you would like to receive marketing and advertising communications from Microsoft.com, to choose no matter whether Microsoft.com may possibly reveal your speak to information with selected 3rd parties, and to subscribe or unsubscribe to newsletters about our items and companies.
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The MSN & Windows Dwell Communications Preferences page allows you to choose regardless of whether you wish to get advertising material from MSN or Windows Live. You might subscribe and unsubscribe to MSN Newsletters by going to the MSN Newsletters website.
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In the event you have an Xbox.com or Xbox Reside account, you are able to set your speak to preferences and decide on whether or not to reveal your speak to details with Xbox partners on the My Xbox page on Xbox.com or in your console by selecting Privacy Settings under Edit Gamer Profile on Xbox 360, or selecting the Info Sharing option in Account Management on the Original Xbox Reside dashboard.
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In the event you are registered with Microsoft Partner Programs, it is possible to set your get in touch with preferences or decide to share your speak to data with other Microsoft partners by clicking Manage Your Account on the Partner Program Web page.
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If you have a Zune account or a Zune Pass subscription, you can set your get in touch with preferences and select no matter whether to reveal your contact details with Zune partners at Zune.net (click on Manage My Account, Newsletter Options from the profile web page) or via the Zune software (signal in, click on your Zune tag, then click on My Account, Newsletter Options to go to your appropriate web page at Zune.net).
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To manage your preferences or update your get in touch with information, make sure you indication in for your Microsoft adCenter or Microsoft pubCenter account, or make contact with your account team. In case you advertise with Microsoft Promoting and would like to update your preferences, make sure you make contact with your account team.
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To manage your Microsoft Advertising and marketing preferences or update your contact details, please sign in in your Microsoft adCenter or Microsoft pubCenter account, or make contact with your account team. If you advertise with Microsoft Marketing and would like to update your preferences, please contact your account team.
These choices don't utilize to your show of on the web marketing. Nor do they use to your receipt of obligatory services communications which are thought to be component of selected Microsoft solutions, which you might acquire periodically unless you cancel the service.
Display of Advertising (Opt-Out)
Many from the World wide web sites and on the web solutions we provide, in addition to people of our partners, are supported by advertising. Through the Microsoft Promoting Platform, we might show ads on our very own internet sites as well as the web sites of our advertising and marketing partners.
When we display on-line advertisements to you, we are going to place a a single or far more persistent cookies in your computer as a way to recognize your computer each time we display an ad to you. The cookies we use for promoting have an expiry date of no a lot more than 2 years. Because we might serve commercials on several distinct Net sites, we are able to compile information over time about where you, or others who are using your computer, saw and/or clicked on the commercials we display. We use this details to generate predictions about your characteristics, interests or preferences and to exhibit targeted commercials that we believe could be of interest to you. We may possibly also associate this information with your subsequent go to, obtain or other activity on participating advertisers’ Internet internet sites as a way to decide the effectiveness with the ads.
While we could use some from the details we accumulate so that you can personalize the ads we show you, we designed our systems to select ads primarily based only on data that does not personally and directly determine you. As an example, we may decide on the ads we exhibit according to selected common interest categories or segments that we have inferred according to (a) demographic or interest information, like any you may have provided when creating an account (e.g. age, zip or postal code, gender), demographic or interest data acquired from other businesses, and a basic geographic location derived from the IP tackle, (b) the pages you watch and back links you click on when using Microsoft’s and its advertising and marketing partners’ Net internet sites and companies, and (c) the lookup terms you enter when using Microsoft’s Internet lookup services, such as Bing, and (d) information regarding the users you most frequently interact with through Microsoft’s communications or social networking providers, this sort of as Messenger. For far more specifics of how we target ads, go to Personalized Marketing from Microsoft.
When we exhibit personalised targeted ads, we consider a number of steps designed to protect your privacy. For example, we store web page views, clicks and lookup terms employed for ad personalization targeting separately out of your get in touch with info or other knowledge that directly identifies you (this kind of as your identify, e-mail tackle, etc.). More, we have built in technological and process safeguards designed to prevent the unauthorized correlation of this data. We also offer you the ability to opt-out of customized targeted ads. For far more data or to use the opt-out feature, you may check out our opt-out web page. In addition, you'll be able to go for the Network Marketing Initiative, which offers a single location to opt-out of ad targeting from member businesses.
We also present 3rd social gathering ad delivery by way of our Atlas services. For more details, go to the Atlas web site at:
Although the majority with the online ads on Microsoft websites are displayed by Microsoft, we also enable third-party ad serving businesses, like other ad networks, to display advertisements on our web sites. These firms currently include, but are not limited to: 24/7 Real Media, aCerno,Inc, AdBlade, AdConion, AdFusion, Marketing.com, Bane Media, Brand.net, CasaleMedia, Collective Media, Fox Interactive, Interclick, Millennial, PrecisionClick, ROI Media, Social Media, SpecificMedia, TrafficMarketplace, Tribal Fusion, ValueClick, and YuMe.
These organizations could give you a way to opt-out of ad targeting according to their cookies, and some of them are also members from the Network Marketing Initiative. You could possibly uncover much more info by clicking on the business names above and following the backlinks towards the Internet web sites of each organization.
Security of your Individual Information
Microsoft is committed to guarding the security of one's personal info and details collected for marketing functions. We use a variety of security technologies and procedures to help protect your personal information from unauthorized entry, use, or disclosure. By way of example, we store the private details you present on computer systems with limited access, which are located in controlled services. When we transmit highly confidential info (such as a credit score card amount or password) over the Internet, we protect it by way of using encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is utilized to help protect your accounts and personalized info, it is your responsibility to keep your password confidential. Do not share this details with anyone. In case you are sharing a computer with anyone you should always log out before leaving a web site or service to protect accessibility for your information from subsequent users.
Collection and Use of Children's Personalized Information
Many Microsoft websites and services are intended for basic audiences and tend not to knowingly accumulate any personal info from children. When a Microsoft site does accumulate age data, and users recognize themselves as under 13, the website will either block this kind of users from offering personalized info, or will seek to obtain consent from parents for the collection, use and sharing of their children's personal details. We'll not knowingly consult children under the age of 13 to supply much more information than is reasonably necessary to provide our providers.
Please note that if you grant consent for your child to work with Microsoft companies, this will contain this kind of standard audience communication solutions as e-mail, instant messaging,
Microsoft Office 2010 Key, and online groups, along with your child is going to be able to talk with, and disclose private information to, other users of all ages. Parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children's private information. As an example, on MSN and Windows Reside, parents can go to Account Services, and click on “Permission for kids.” If we change this privacy statement in a way that expands the collection, use or disclosure of children's personalized details to which a parent has previously consented, the parent will probably be notified and we'll be required to obtain the parent's further consent.
Should you have an MSN Premium, MSN Plus, or MSN 9 Dial-Up account, and use MSN Client software model 9.5 or below, it is possible to choose to set up MSN Parental Controls for another users of that account. Make sure you study the supplemental privacy info for MSN for further data.
We encourage you to talk along with your children about communicating with strangers and disclosing private info on the internet. You and your child can check out our on the internet safety resources for additional specifics of using the Internet safely.
Use of Cookies
Microsoft Net web sites use "cookies" to permit you to indicator in to our providers and to assist personalize your on-line encounter. A cookie is a small text file that is placed in your hard disk by a Internet web page server. Cookies contain details that can later be study by a Internet server from the domain that issued the cookie to you. Cookies cannot be utilised to run programs or supply viruses in your computer.
1 with the primary functions of cookies is to store your preferences and also other info in your computer as a way to save you time by getting rid of the will need to frequently enter exactly the same info and to show your personalised subject material and appropriate advertising and marketing on your later visits to these web sites. Microsoft Net sites also use cookies as explained from the Assortment of the Info and Display of Advertising sections of this privacy statement.
Once you indication in to a internet site using your Windows Reside ID credentials, we store your exclusive ID number, and the time you signed in, in an encrypted cookie in your hard disk. This cookie allows you to move from page to page at the web site without having having to indication in again on each page. Once you indication out, these cookies are deleted from the computer. We also use cookies to enhance the sign in knowledge. For instance, your e-mail deal with may possibly be saved in a cookie that will remain in your computer after you sign out. This cookie allows your e-mail tackle to be pre-populated, to ensure you are going to only need to type your password the next time you sign in. If you are using a public computer or don't otherwise want this information to be saved, you'll be able to pick the appropriate radio button on the sign-in web page, and this cookie won't be utilized.
You have the ability to accept or decline cookies. Most Web browsers instantly accept cookies, but it is possible to usually modify your browser setting to decline cookies should you prefer. In case you choose to decline cookies, you might not be able to signal in or use other interactive functions of Microsoft internet sites and providers that depend on cookies, and some advertising preferences which are dependent on cookies might not be able to be respected.
In the event you decide to accept cookies, you also have the ability to later delete cookies which you have accepted. In Internet Explorer 8, you'll be able to delete cookies by selecting “Tools”, “Delete browsing history”. Then decide on the control box “Cookies" and click on the “Delete” button. In the event you choose to delete cookies, any settings and preferences controlled by individuals cookies, including advertising preferences, will probably be deleted and could will need to be recreated.
Use of Internet Beacons
Microsoft Net pages might contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be utilized to help in delivering cookies on our internet sites and let us to count users who have visited individuals pages and to deliver co-branded solutions. We may possibly consist of World wide web beacons in promotional e-mail messages or our newsletters to be able to decide regardless of whether messages have been opened and acted upon.
Microsoft may also employ Web beacons from 3rd parties to be able to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our sites. We prohibit Web beacons on our web sites from being employed by third events to collect or accessibility your personal details.
Finally, we could work with other companies that advertise on Microsoft internet sites to place Internet beacons on their websites as a way to enable us to develop statistics on how often clicking on an advertisement on a Microsoft site results in a obtain or other action on the advertiser's internet site.
Controlling Unsolicited E-mail ("Spam")
Microsoft is concerned about controlling unsolicited commercial e-mail, or "spam." Microsoft has a strict Anti-Spam Policy prohibiting the use of a Windows Stay Hotmail or other Microsoft-provided e-mail account to mail spam. Microsoft will not likely sell, lease or rent its e-mail subscriber lists to third parties. While Microsoft continues to actively review and implement new technology, this kind of as expanded filtering attributes, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using junk e-mail tools and being cautious regarding the sharing of your respective e-mail deal with while on the web will help reduce the amount of unsolicited e-mail you obtain.
TRUSTe Certification
Microsoft has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements such as transparency, accountability and choice concerning the assortment and use of your personal details. The TRUSTe program does not cover info that could be collected through downloadable software. TRUSTe's mission, as an independent third party, is to accelerate on the internet trust among consumers and organizations globally by means of its leading privacy trustmark and innovative trust solutions.
Enforcement of This Privacy Statement
Should you have queries with regards to this statement, you should first make contact with us by using our Web form. Should you do not get acknowledgement of the inquiry or your inquiry has not been satisfactorily addressed, you should then get in touch with TRUSTe at TRUSTe will serve as a liaison with Microsoft to resolve your concerns.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our providers and consumer feedback. When we post changes to this Statement, we are going to revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Microsoft will use your personal data, we will notify you either by prominently posting a notice of this kind of changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is safeguarding your details.
How to Get in touch with Us
For far more details about our privacy practices, go to your full Microsoft Online Privacy Statement.
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If you have a technical or basic assistance question, make sure you go to to learn more about Microsoft Support offerings.
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In the event you suspect your Hotmail/Live account has become hacked or taken over, make sure you visit Stay Assist.
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In the event you have a Hotmail/Live password question, please go to Dwell Assist.
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For common Microsoft Privacy troubles, please contact us by using our World wide web form.
Microsoft Privacy, Microsoft Corporation, 1 Microsoft Way, Redmond, Washington 98052 USA • 425-882-8080
To search out the Microsoft subsidiary in your nation or region, see
Anti-Spam Policy